Resort Villas El Tunco
PRIVACY POLICY
- AUTHORIZATION OF THE OWNER:
The data provided will be subject to authorized treatment, granted in a prior, express and informed manner by the Holder of the same. By providing your data at the entrance of the hotel for booking, you are authorizing the treatment under the terms and conditions set forth in this policy.
The visit, entry or use of the web pages bocaolas.com, www.rocasunzal.com, constitutes in itself prior, express and informed authorization for the storage, collection and processing of information in accordance with the data processing policy contained herein.
In any case, the collection of data will be limited to those personal data that are relevant and adequate for the purpose pursued.
- 1.1.2. PROCESSING OF INFORMATION:
Data collected. The collection of data for the development of the Treatment and purposes pursued by it, will fall on the personal data received and stored on the occasion of the completion of the Hotel Registration Card, the information provided by our guests, customers, visitors and will include all information provided or provided in the visit to the website of the companies of the MIRAN’S Group, as well as all that related to the services or reservations made, and the data of accommodation and lodging provided physically or virtually.
Without prejudice to the fact that in some cases it is public data, the information collected and processed will be the name, identification document number, passport or any other valid document, profession, nationality, date of birth, e-mail address, address, work or activity. If a reservation is made through the website, the information corresponding to the credit card provided for the purposes of the reservation and stay will be collected.
- DATA PURPOSE:
The data and information obtained will be used in the normal course of its business activities only for the purpose established in these policies of treatment of information, so as to create a direct and effective communication with the guest, customer or user, leading to establish a closer link and consolidate a business relationship.
The treatment consists of sending digital information through different means of communication, with the intention of contacting the holder to send surveys of services after each stay that allow the qualification of the service provided, and communicate invitations, offers, promotions, portfolio of services or information of the Hotel, without at any time their data are provided, transferred or delivered to persons other than those responsible or responsible for the processing of information. Additionally, by collecting data we seek to: make, process, process and/or complete reservations or purchase of hotel nights or other services; conduct internal studies on tourism habits; evaluate the quality of our services; send surveys and questionnaires regarding the services provided; timely respond to your requests, requests or needs; communicate invitations, offers, promotions, and information in general, about the portfolio of services offered by natural or legal persons that are directly linked to the hotel operation and specifically with the services provided.
The authorization for the use of the information or data provided that are collected, gathered or stored in accordance with this policy expressly includes the authorization for the data and information to be shared, processed, transmitted, transferred, updated and/or deleted for the purpose defined in this policy, to be used in the manner established.
By entering the web pages authorized by the MIRAN’S group you authorize your information and data to be shared with the tourist providers to whom they refer and before whom your reservations and/or requests are processed.
It is assumed that all information or data provided electronically, by telephone, in person or through the web pages authorized by MIRAN’S Group, is true, accurate and complete, and may be withdrawn at any time in the event that it is considered harmful or detrimental to their interests or the interests of a third party.
The data and in general the information received when you enter the web pages authorized by Grupo MIRAN’S, can be both yours and the equipment from which you are entering. In order to optimize and make more efficient your experience visiting the web pages authorized by Grupo MIRAN’S, cookies may be used, as well as may be obtained and stored information of the Internet pages visited, your IP address, the operating system of the equipment from which you are entering, through a process of recognition and tracking to identify your preferences and identify you when you visit the page again and store certain records, from your IP address. The IP address is not associated or linked to your name or personal information.
- DATA FOR CHILDREN AND TEENAGERS:
The collection of data corresponding to children and adolescents who are minors, and the respective authorization, must always be given through their legal representative, after the minor has exercised his or her right to be heard. The processing of data corresponding to children and adolescents must respond to and respect the best interests of children and adolescents, and their fundamental rights.
- DUTIES OF THE DATA CONTROLLER:
Those responsible for the information, and/or those responsible for and in charge of the processing of personal data, are obliged to: a) Request and keep, under the conditions provided by law, a copy of the respective authorization granted by the Data Subject; b) Duly inform the Data Subject about the purpose of the collection and the rights he/she is entitled to by virtue of the authorization granted; c) Keep the information under the security conditions necessary to prevent its adulteration, loss, consultation, unauthorized or fraudulent use or access; d) Ensure that the information provided to the Data Processor is truthful, complete, accurate, updated, verifiable and understandable; e) Update the information, communicating in a timely manner to the Data Processor, all developments with respect to the data previously provided and take other necessary measures to keep the information provided to it updated; f) Rectify the information when it is incorrect and communicate the relevant information to the Data Processor; g) Provide the Data Processor, as the case may be, only data whose Processing is previously authorized in accordance with the provisions of this law; h) Require the Data Processor at all times to respect the security and privacy conditions of the Data Subject’s information; i) Process the queries and claims formulated under the terms set forth in the law; j) Inform the Data Controller when certain information is under discussion by the Data Subject, once the claim has been filed and the respective process has not been completed; k) Inform the Data Subject upon request about the use given to his/her data; l) Inform the data protection authority when there are violations to the security codes and there are risks in the administration of the Data Subject’s information. m) Comply with the instructions and requirements given by the Financial Investigation Unit.